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Terms & Conditions
Who We Are:
R/C Aircraft Components is an internet based Hobby Supply company providing many electrical components, engines, props, tools, accessories, and several other items for Radio Controlled Aircraft, plus many items for Heli’s, Cars, Boats and other Radio Control Models. In addition to providing customers with the highest quality products the industry offers, we will continuously move forward to provide our customers with innovative solutions to meet their radio control needs.
We are careful to select only high quality components from reputable manufacturers. We do believe that quality is worth its price and thus eliminate a lot of frustrating days at the field, which will in turn give you satisfaction and trust in the models you build. Going out to have fun should be just that, having fun, not working on your model or crashing your model because of poor quality components. We try to provide the best possible components which will promote a reliable outcome for success. Our goal is to ultimately assure modelers will have fun and enjoy this great hobby of Radio Control Modeling.
R/C Aircraft Components pledges to move forward into additional areas of modeling and continue to expand our product lines to better serve our customers.
All prices, quantities, pictures and descriptions on this site and all other R/C Aircraft Components publications are subject to change. R/C Aircraft Components maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, R/C Aircraft Components reserves the right to cancel or refuse orders at its sole discretion. Cancelled orders by the purchaser/customer prior to shipping and or processing shall bear the cost of 25% of the item(s) ordered excluding shipping and sales tax if applicable. In some cases when the purchaser/customer provides billing or shipping information that does not meet eligibility requirements of our company we will ask the purchaser/customer for additional information to verify said information. Failure to provide said information will be considered fraudulent and the order will be cancelled by R/C Aircraft Components LLC and the purchaser/customer shall be charged a 25% fee on the item(s) ordered excluding shipping and sales tax if applicable. There shall be NO EXCEPTIONS to this Item/Order Policy.
R/C Aircraft Components will only accept orders to be shipped the United States and US Territories.
R/C Aircraft Components welcomes PayPal, Visa, MasterCard, Discover Card, American Express, Cashiers check, or Money Order.
Packages will be shipped normally by USPS, however the shipping method for certain products will be determined by R/C Aircraft Components LLC. NOTE: This notice applies to all orders shipped: All orders are shipped with Delivery Confirmation. Upon confirmation that the package has been delivered to the shipping address, the buyer assumes all responsibility for the package and its contents, no exceptions. All back ordered items will be shipped free of charge to the customer. All packages will be sent to the shipping address provided by the customer, R/C Aircraft Components will not be responsible for incorrect addresses and will not refund shipping costs or provide buyer protection in any capacity for merchandise sent to a non verified address. Please contact us for overnight shipping or special shipping requests (419-260-5268).
At R/C Aircraft Components, your trust is of utmost importance to us. We constantly strive to protect your confidential information, which includes all ordering information. R/C Aircraft Components does not disclose any customer information, including email addresses, to any companies or individuals not relating to our customer service or order processing.
Rest assured that ordering on line with R/C Aircraft Components is safe, secure, and confidential.
Limits of Responsibility
R/C Aircraft Components shall accept no responsibility for crash damage. We accept no responsibility for component failure occurring during the use of any model or other application you may use our products for. We accept no responsibility for improper installation or improper use of ANY product we sell. No exceptions.
Return Policy: R/C Aircraft Components LLC offers Exchange or Store Credit ONLY. Used components are not returnable. Returned items must be in original packaging unopened. Call 419-260-5268 for return authorization number and shipping address for your return. You must call within 14 days of Invoice Date. A copy of the original invoice must be sent with the return item(s).
Defective merchandise claims are referred directly to the manufacturer of that product. Please note: We will not provide refunds for defective merchandise. Manufacturers and or Distributors shall be responsible for repairing or replacing defective products. If the Manufacturer or Distributor does not handle your claim to your satisfaction, please contact us and we will be happy to assist you.